1. Data We Collect We collect information to provide our delivery services:
Personal Data: Name, Email, Phone Number.
Identity Data: Government-issued ID (NIN, Drivers License) for Riders and verified Vendors.
Location Data: Real-time geo-location to track deliveries and assign riders.
Transaction Data: Order history and payment details.
2. How We Use Your Data
To create and manage your account.
To verify your identity (Safety Check).
To fulfill delivery orders (sharing your address with the Rider).
To send status updates and operational notifications.
3. Sharing of Information We do not sell your personal data. We only share necessary data with:
Riders: To facilitate delivery (Name and Address only).
Vendors: To prepare your order (Name and Order Details).
Legal Authorities: If required by Nigerian law or a court order.
4. Data Security We implement industry-standard security measures to protect your data. However, no internet transmission is 100% secure.
5. Your Rights Under the NDPR, you have the right to request access to your data or request the deletion of your account by contacting hello@tubo.ng.