Privacy policy

Privacy Policy

1. Data We Collect We collect information to provide our delivery services:

  • Personal Data: Name, Email, Phone Number.

  • Identity Data: Government-issued ID (NIN, Drivers License) for Riders and verified Vendors.

  • Location Data: Real-time geo-location to track deliveries and assign riders.

  • Transaction Data: Order history and payment details.

2. How We Use Your Data

  • To create and manage your account.

  • To verify your identity (Safety Check).

  • To fulfill delivery orders (sharing your address with the Rider).

  • To send status updates and operational notifications.

3. Sharing of Information We do not sell your personal data. We only share necessary data with:

  • Riders: To facilitate delivery (Name and Address only).

  • Vendors: To prepare your order (Name and Order Details).

  • Legal Authorities: If required by Nigerian law or a court order.

4. Data Security We implement industry-standard security measures to protect your data. However, no internet transmission is 100% secure.

5. Your Rights Under the NDPR, you have the right to request access to your data or request the deletion of your account by contacting hello@tubo.ng.